FAQ
Thoughtful gifting should be simple.
We've answered our most frequently asked questions to help make choosing the perfect locally curated gift easy.
How does the Seasonal Subscription Box work?
You'll receive a thoughtfully curated gift box delivered to your door four times a year, filled with seasonally inspired products from local small businesses.
Your subscription renews automatically each season. Billing occurs on the 16th of the month before your box ships (December, March, June, and September).
Need to make a change? You can pause, skip, or cancel your subscription anytime by logging into your account using the email address you subscribed with. If you prefer, simply email us: hello@locallycuratedbox.com
To avoid being charged for the upcoming seasonal box, all changes must be made before the 16th of the billing month.
What can I expect?
Each Locally Curated gift box comes wrapped in beautiful teal tissue paper and kraft shred. When recipients first open the box they are greeted with our complimentary Locally Curated postcard designed for us by local artists with your handwritten gift message. Your Locally Curated box will arrive at your or the recipient’s doorstep in our custom Locally Curated box to protect your new local favorites inside.
When will my gift box arrive?
You can select your preferred shipping method at checkout. Please allow 2-3 processing days from when you place your order.
You will receive three emails - one to confirm your order, one when your order has shipped, and a final email when your order has been delivered.
Do you offer corporate gifting options?
We sure do! Locally Curated works one-on-one with you to design and develop gifts that will leave a lasting impression. Whether you're thanking clients, recognizing employees, celebrating milestones, or welcoming new hires, our corporate gifts are customized to your budget and delivered with a personal touch.
For more information, please email us at hello@locallycuratedbox.com
Do you ship overseas?
No we don't ship overseas. We currently only ship within the United States.
Can I buy multiple boxes and send them to different locations?
Yes, you can buy muliple boxes going to different locations! You can also add different gift messages to go in each box.
Please email us at hello@locallycuratedbox.com and we can assist you.
Can I build my own box?
If you are ordering 10 or more boxes, reach out to us via our Contact Form. Learn about creating custom boxes.
What if the recipient has an allergy?
If you’re aware of an allergy or any other concerns, please let us know by including a note with your order or emailing us at hello@locallycuratedbox.com. We’ll do our best to accommodate requests whenever possible.
All products included in our boxes are labeled with ingredient information provided by the makers. While we carefully select and personally experience the products featured in each Locally Curated Box, we cannot guarantee that every product will be suitable for every individual. Recipients should review ingredient labels before consuming any product and are responsible for determining whether a product meets their dietary needs or restrictions.
What happens when the recipient is not home to receive the delivery?
If the recipient is unavailable to receive their delivery, the package will be left at the delivery location. Locally Curated cannot be held liable for theft or damage of the box, if the intended recipient is unavailable to receive their delivery.
What's your return policy?
If the recipient is unavailable to receive their delivery, the package will be left at the delivery location. Locally Curated cannot be held liable for theft or damage of the box, if the intended recipient is unavailable to receive their delivery.